EQ Saddle Science Privacy Policy

Last Updated: November 6, 2025


This Privacy Policy describes how EQ Saddle Science ("we," "us," or "our") collects, uses, and shares your personal information when you visit, use our services, or make a purchase from our website, www.EQSaddleScience.com (the "Site").

1. Information We Collect

We collect information about you in a few different ways:

A. Information You Directly Provide to Us

When you interact with our Site, you may provide us with the following personal information:


  • Contact Information: Name, email address, phone number, and shipping/billing address.

  • Account Information: Username, password, and purchase history.

  • Payment Information: Payment card details or other payment account information (processed securely by third-party payment processors).

  • Correspondence: Information contained in communications you send to us, such as customer support inquiries or product reviews.

  • Horse and Riding Information (Specific to our Products): Details about your horse, saddle specifications, riding discipline, and body measurements necessary for fitting our specialized equine products.

B. Information We Collect Automatically

When you access or use the Site, we automatically collect certain information about your device and your activity:


  • Log Data: IP address, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamps, and clickstream data.

  • Usage Information: Information about how you use the Site, including pages viewed, time spent on pages, and search queries.

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

C. Information from Third Parties

We may receive information about you from third-party sources, such as our payment processors, business partners, or social media platforms, in accordance with their privacy policies.

2. How We Use Your Information

We use the information we collect for various purposes, including:


  • To Provide and Maintain Our Service: Processing transactions, fulfilling orders, and providing customer support.

  • Personalization: Customizing the fit and recommendations for our specialized saddle science products.

  • Communication: Sending transactional emails, updates, security alerts, and marketing communications (where you have consented).

  • Improvement: Analyzing usage and trends to improve the quality of our products, services, and the Site experience.

  • Security and Fraud Prevention: Detecting, preventing, and responding to potential fraud, unauthorized transactions, and other illegal activities.

  • Legal Compliance: Complying with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your personal information with third parties in the following circumstances:


  • Service Providers: We share information with third-party vendors, consultants, and service providers who perform services on our behalf, such as payment processing, shipping, data analysis, marketing, and hosting.

  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

  • Affiliates: We may share your information with our current and future affiliates, subsidiaries, and other companies under common control and ownership.

  • Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of EQ Saddle Science, or protect the personal safety of users of the Site or the public.

  • With Your Consent: We may share your information for any other purpose disclosed to you at the time we collect the information, provided we have obtained your consent.

4. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your personal information.

5. Your Choices and Rights

Depending on your location, you may have the following rights regarding your personal information:


  • Opt-out of Marketing Communications: You can opt out of receiving promotional emails from us by following the unsubscribe link in those emails or by contacting us directly.

  • Access, Correction, and Deletion: You may have the right to request access to, correct, or delete the personal information we hold about you.

  • Do Not Track: Our systems do not currently recognize "Do Not Track" signals from browsers.

6. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. By using the Site, you consent to this transfer.

7. Children's Privacy

Our Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:


EQ Saddle Science, LLC
Email: privacy@eqsaddlescience.com
Mailing Address: 346 Rheem Blvd., Suite 105  Moraga, CA  94556  USA

Phone: 510-422-2300